CXPA member volunteer & Insight Exchange committee lead - Nate Sylvia - shares his favorite parts of the annual CXPA Insight Exchange. This by member, for member event is planned and executed by fellow CX professionals with over 100 attendees presenting their best practices and lessons learned in what can only be described as "fearless sharing." Not too late to join us in Salt Lake City, May 15-16. http://bit.ly/2J8Q9WO