What role should HR play in customer experience strategy? That was the topic at the August 8, 2017 Minneapolis LNE meet-up and panel discussion. Check out this amazing sketch by Rêve Consulting’s Ashley Thorfinnson, drawn during the LNE’s panel discussion. Thanks to Rêve Consulting for sharing the sketch, and for their local networking sponsorship! Did you know CXPA has local networking groups all over the world? Go to CXPA.org to find a group near you.