💰 CXPA Finland Webinar: CX & ROI coming soon! 💰
CXPA Finland invites you to join us on March 31st for the webinar “CX & ROI” to gain insights on how to get your board excited about investing in customer-centricity by talking in financial terms. 📈
Our speakers include Diane Magers, (CCXP) the founder and CEO of Experience Catalysts, and Emeritus Chair & recent CEO of CXPA. Diane will speak on the topic “Connecting the Dots to Experience Value or CX Speak to C-Suite Speak" and how you can target, design, measure, and achieve benefits of ROX - Return on Experience.
Jaana Rosendahl, a specialist in Human Centric Enterprise Design and Board Member of Boardman Ltd, will talk about how to move from production economy to customer-centric thinking, and how to get the customer sustainably into the management's agenda.
Sirte Pihlaja, Head of Team at CXPA Finland and CEO at Shirute will be hosting the event.
The FREE virtual webinar will take place on Wed March 31st at 4-5 PM Finnish time (EEST) 2-3 PM UK (GMT+1), 8-9 AM (CST)
💡 Register for the event: https://cxpa-finland-webinar-cx-and-roi.eventbrite.com
💡 Read more: https://cxpa.fi/event/cxpa-finland-webinar-cx-and-roi/
#Shirute #CXPAFinland #ROI #CXPA #CCXP #CustomerExperience #CX #EX #CustomerExperienceManagement #Asiakaskokemus