Convert #NPS Detractors by asking them to help you improve. Make them your trusted advisors. #CX #CXPA #CEM https://t.co/T840GhBACZ
— Jim Bass (@jimbassCX) November 09, 2015 21:59
Convert #NPS Detractors by asking them to help you improve. Make them your trusted advisors. #CX #CXPA #CEM https://t.co/T840GhBACZ
— Jim Bass (@jimbassCX) November 09, 2015 21:59