Engage #NPS Passives. They just need a reason to be a Promoter. Communicate improvements. Show you're listening & taking action #CX #CXPA
— Jim Bass (@jimbassCX) November 27, 2015 17:41
Engage #NPS Passives. They just need a reason to be a Promoter. Communicate improvements. Show you're listening & taking action #CX #CXPA
— Jim Bass (@jimbassCX) November 27, 2015 17:41