"I can't afford to invest in CX!" Have you heard that phrase before? Have you said it yourself? Investments in CX can be expensive but they don't have to be especially if you're a small to medium business. #CustomerExperience #SmallBusiness #cxpa https://t.co/PJddFlqYwN
— @innovative_cx (@innovative_cx) June 13, 2019 13:04