Measurements drive behaviors. Improve #NPS by focusing on goals which promote behaviors that impact #culture and #engagement. #CX #CXPA
— Jim Bass (@jimbassCX) February 07, 2017 15:00
Measurements drive behaviors. Improve #NPS by focusing on goals which promote behaviors that impact #culture and #engagement. #CX #CXPA
— Jim Bass (@jimbassCX) February 07, 2017 15:00