Want employee accountability on a #CX initiative? Let them decide the measures & metrics. You help shape their ideas & messaging. #CXPA #CEM
— Jim Bass (@JimBassCX) April 12, 2017 19:01
Want employee accountability on a #CX initiative? Let them decide the measures & metrics. You help shape their ideas & messaging. #CXPA #CEM
— Jim Bass (@JimBassCX) April 12, 2017 19:01