Measurements drive behaviors. Improve #NPS by focusing on goals which promote behaviors that impact #culture and #engagement. #CX #CXPA
— Jim Bass (@JimBassCX) March 09, 2017 00:03
Measurements drive behaviors. Improve #NPS by focusing on goals which promote behaviors that impact #culture and #engagement. #CX #CXPA
— Jim Bass (@JimBassCX) March 09, 2017 00:03