99 problems, but the #customerjourney isn't one. Rising stars from South Africa's growing #CXPA community share their innovative strategy for rallying the employees of Africa's largest satellite TV provider around the needs of customers. https://t.co/9NDInrQEtX @clintstweets
— Julia Ahlfeldt, CCXP (@JuliaAhlfeldt) February 16, 2018 07:24