Awesome chat with Doug Llewelyn about #customerexperience, #customerunderstanding, #customerservice, #data, my #book, and more! >> Part 2: CUTV News Radio Welcomes Back Annette Franz of CX Journey Inc. https://t.co/lrU7byMs5e #cx #feedback #voc #cxpa
— Annette Franz, CCXP (@annettefranz) January 22, 2020 15:01