Highly recommended ''Quarantine'' list of different Customer Experience books of 2020 and 2021.
These books feature a group of new writers mixed with traditional ones. This list involves famous American, European & Latino authors! Topics include CX, EX, Design, Customer Success, Innovation & Diversity. Go get your inspiration!
Find it here: https://www.eglobalis.com/best-customer-and-employee-experience-design-books-of-2020-2021-list/
#cxbooktip #shirute #cxpafinland #customerexperience #cx #ex #asiakaskokemus