Shirute
Hello, it's time to give you guys our #CXBook tip! It's
Tony Hsieh
Delivering Happiness
http://ow.ly/tNlh30m8U1T
#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER
* Pay brand-new employees $2,000 to quit
* Make customer service the responsibility of the entire company-not just a department
* Focus on company culture as the #1 priority
* Apply research from the science of happiness to running a business
* Help employees grow-both personally and professionally
* Seek to change the world
* Oh, and make money too . .
Delivering Happiness : Tony Hsieh : 9781455508907