It's time for our tip for a #CXBook to read this month!
Don't let it slip away: #1 New York Times and Wall Street Journal bestseller Tony Hsieh @Zappos Delivering Happiness
#shirute #cxkirjavinkki #cxpafinland #asiakaskokemus
Hello, it's time to give you guys our #CXBook tip! It's
#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER
* Pay brand-new employees $2,000 to quit
* Make customer service the responsibility of the entire company-not just a department
* Focus on company culture as the #1 priority
* Apply research from the science of happiness to running a business
* Help employees grow-both personally and professionally
* Seek to change the world
* Oh, and make money too . .