If the #CX is difficult, slow or unappealing, customers will go somewhere else and may never return #CXPA #BRAND https://t.co/1mI47d904x
— Jim Bass (@jimbassCX) January 21, 2016 14:10
If the #CX is difficult, slow or unappealing, customers will go somewhere else and may never return #CXPA #BRAND https://t.co/1mI47d904x
— Jim Bass (@jimbassCX) January 21, 2016 14:10