#CX & #VoC in 2016: More sentiment metrics will appear, such as trust, perception & brand affinity & enthusiasm ~ @DianeMagers @CXPA_Assoc
— Sarah Simon, CCXP (@VOCMountaineer) December 18, 2015 17:38
#CX & #VoC in 2016: More sentiment metrics will appear, such as trust, perception & brand affinity & enthusiasm ~ @DianeMagers @CXPA_Assoc
— Sarah Simon, CCXP (@VOCMountaineer) December 18, 2015 17:38