Thanks @susanhash for this interview! >> Inside View: Annette Franz, CCXP - The industry pioneer and @CXPA_Assoc Board Chair shares her thoughts on the #CX profession and the association’s 2020 goals. https://t.co/u3PxjR558r #custexp #customerexperience #cco #cxo #empexp #cxpa
— Annette Franz, CCXP (@annettefranz) January 22, 2020 01:06