Want employee accountability on a #CX initiative? Let them decide the measures & metrics. You help shape their ideas & messaging. #CXPA #CEM
— Jim Bass (@JimBassCX) August 29, 2017 22:06
Want employee accountability on a #CX initiative? Let them decide the measures & metrics. You help shape their ideas & messaging. #CXPA #CEM
— Jim Bass (@JimBassCX) August 29, 2017 22:06