If all taxi drivers were awesome like mine today, I wouldn't use @Uber. But most aren't & Uber removed SO much friction. #cx #cxpa #nps
— Brian Andrews (@loyaltyrocks) August 09, 2017 14:02
If all taxi drivers were awesome like mine today, I wouldn't use @Uber. But most aren't & Uber removed SO much friction. #cx #cxpa #nps
— Brian Andrews (@loyaltyrocks) August 09, 2017 14:02