Chris Brown, the CEO of Market Culture Strategies Q&A: "We need to think about the leadership in order to create a more customer-centric culture." #ecca2020 #marketculturestrategies #shirute #cx #ex #customerexperience #customercentric #culture #cxpafinland #asiakaskokemus
— sirte pihlaja (@sirteace) September 21, 2020 13:38