Crystal Collier, The Role of CX Leaders in Innovation

Diane Magers, CCXP: The Role of CX Professionals in Driving Customer-Focused Innovation

Happy New Year 2020

What is a Certified Customer Experience Professional (CCXP)?

Lesley Lykins, CCXP Sends a Hello to CXPA from Afghanistan

Confirmit CX 2019 Day Webinar: The Survey Is Dead… A Survival Guide for CX

The Impact of Employee Experience on Customer Experience

CX Impact Panel featuring Impact Award Winners

2019 CX Impact Award Winners

CX Day 2019 Good morning from Budapest